The housing association found the body of a tenant who had been dead for six years.

The British housing association expressed regret after finding the body of a tenant in his home, which may have been there for up to six years. The CEO of Bolton At Home, Noel Sharpe, acknowledged the shock and concern this discovery may cause and stated that it is unacceptable for such an event to occur. The association has taken measures to prevent a similar incident from happening in the future.
The association found Robert Alton's body in his apartment after a long time because their previous protocol, although legally compliant, was not effective enough to avoid such an incident.
Alton was found to have passed away in 2017 at the age of 70, but his death went unnoticed as he continued to pay rent through automatic rent payments funded by housing benefits. The association responsible for his housing discovered his passing after attempting to contact him for gas safety checks. They acknowledged that there were missed opportunities to identify that something was wrong. Upon investigation, officials found a large pile of unopened mail, expired food, and reading glasses on a TV guide from May 4, 2017. Although a police investigation found no suspicious circumstances surrounding Alton's death, the cause of death could not be determined. The UK island that inspired mystery novelist Agatha Christie is currently up for sale with a high price tag. Additionally, an elderly woman in London was struck by a police motorcycle escorting UK royalty.
Peter Sigee, the coroner, stated that it is more likely than not that Mr. Alton passed away in May 2017.
The speaker believes that the best conclusion is an open one. The organization changed their procedures for collecting council tax, which allowed them to enter the soldier's home and find his body 106 years after he disappeared during WWI. The association expressed their condolences to the soldier's family and apologized for not noticing any warning signs. The Bolton council acknowledged the tragedy and is reviewing the soldier's account to identify any missed opportunities to act sooner. They plan to implement additional measures to prevent similar tragedies in the future.